What's new at TLK Source.

The platform has been reshaped around banded freight products replacing the previous multi-SKU catalogue. The headline change customers will notice: pricing is now banded by annual freight spend, so smaller shippers get in and larger shippers pay fairly. Spend bands are independently verified after the first data upload.

The freight products:

• Freight Monitoring — annual subscription, from A$3,600/yr
• Managed — monthly subscription, from A$3,000/mo

Old product URLs (/solutions/audit, /solutions/tender) now 301 to the current freight products. Existing engagements on legacy SKUs continue unchanged under their original terms.

Every product fees by your annual freight spend. Pick the band that fits at checkout. We verify the band against your first data upload; if you under-declared, we contact you to top up to the correct band before delivery. You can decline and receive a full refund.

Above A$8M annual freight spend, pricing is quoted within one business day. Managed starts at A$500K annual freight spend; below that, Freight Monitoring covers smaller spend.

The customer portal has been rebuilt. Highlights:

• Outstanding top-up banner on engagements with a band correction pending — one-click approve or decline.
• Engagement detail surfaces the v3 product label, spend band, and live status.
• Modular structure ready for the seven dashboard views, account sub-pages, and notification inbox that ship in the next iteration.

Carriers invited to submit service data now access their own workspace via a magic-link token. Submit DIFOT data, invoices, rate cards, manifests, or contract documents directly to the customer's analyst. Suppliers see only their own submissions; never your other suppliers, findings, or dashboards.

Real-time health checks on five customer-facing systems — public website, pricing API, Stripe checkout, customer portal, supplier portal — live at tlksource.com.au/status. Auto-refreshes every 60 seconds.

All four legal pages have been updated to reflect v3 banded pricing, the top-up flow, and our AI processing posture. Notable additions:

• Terms: banded fee schedule replaces the legacy fixed-fee list.
• Privacy: explicit AI processing notice section, covering what we use AI for, zero-retention by Anthropic, no training on customer data.
• Refunds: at-a-glance refund matrix, including the top-up decline path (full refund of the engagement).
• Neutrality Policy — new page. Explicit covenant we sign on every engagement.

Behind the scenes: admin views for top-up management, supplier invite oversight, and the QA review queue. The first ten reports for each product line are routed through manual review before delivery, so any pipeline rough edges surface before customers see them.